Privacy Notice
Green Heart Kilifi values your privacy and takes great care to protect any information you provide to us.
Please read our Privacy Notice to understand how we treat your personal information. By visiting our website, Greenheartkilifi.life, you accept and consent to our Privacy Notice. If you do not consent, kindly do not access our website or provide us with any of your personal information.
We only ask for personal information that we require.
We will only use this information to satisfy the purposes for which it was collected, such as the marketing or recruitment purposes.
If you would like any personal information changed or deleted, just ask.
- Data We Collect
We will only collect relevant data to enable us to carry out the service you have requested or accessed, below we have set out in more detail about the personal data we collect and why we collect it. We collect both personal and non-personal information.
- Personal Information
When you interact with us, such as by filling out forms, subscribing to our newsletters, or making inquiries, we may collect personal details, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Location (City/Town)
- Property Preferences
- Non-Personal Information
We automatically collect non-identifiable information when you visit our website, such as:
- Browser Type
- IP Address
- Device Type
- Pages Visited
- Time Spent on the Website
- Cookies and other tracking technologies
We will continue to discuss your enquiry with you for up to 12 months after your initial enquiry or if applicable, the product or service you are interested in becomes available. We review our retention periods regularly and will only hold your data for as long as it is necessary for the original purpose it was collected for, as required by law or as set out in any relevant contract we have with you.
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.
- How We Collect Personal Data
You may voluntarily give us your personal information that identifies who you are by:
- Completing and submitting forms on our Website, or
- Signing up for email newsletters forms on our Website, or
- Filling up forms at any of our events, or
- Filling up forms at a trade fair in which we participated, or
- By corresponding with us over phone, email, whatsapp online chat or other means, or
- Entering an online contest, or
- Participating in an online survey, or
- Reporting a customer service request or a problem, or
- Submitting a review or a feedback, or
- Enquiring about our services
- How We Use Your Information
We use the collected information for the following purposes:
- To respond to inquiries and provide requested services.
- To improve our website’s performance, content, and user experience.
- To keep you informed about new property listings, offers, events in Kilifi, and updates.
- To analyze trends and track website performance.
- To comply with legal and regulatory requirements.
- For marketing and promotional campaigns (with your consent).
- Sharing Data with Third Parties
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party vendors who help us operate our website, send newsletters, or provide services on our behalf.
- Legal Obligations: When required to comply with legal processes, laws, or to protect our rights, safety, or property.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Our third party partners only have the rights to use your data for the purpose of fulfilling the service required of them. They do not have marketing rights over your data, unless you have specifically expressed third party consent.
Marketing
When you provide us with your personal data, we may ask you to set your marketing preferences with us so that you can choose (if any) the information you’d like to hear more about . This may be done by:
- Registering for newsletters via our website
- Physically visiting Green Heart Kilifi
- Contacting Green Heart Kilifi via phone, WhatsApp, or email
From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us.
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Recognize repeat visitors
- Personalize content and advertisements
- Analyze website traffic and trends
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain website functionalities
- Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypted communications (SSL technology)
- Regular security assessments
- Restricted access to personal data
We will take all reasonable precautions to protect your personal information.
- Your Data Protection Rights
You have a number of rights in relation to your personal information under the Data Protection Act, 2019.
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications.
- Withdraw consent for data processing (where applicable).
- Request details on how your information is being used.
To exercise any of these rights, please contact us at info@greenheartkilifi.life or 0719777043.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Green Heart Kilifi
Email Address: info@greenheartkilifi.life
Phone: 0719 777 043
Thank you for trusting Green Heart Kilifi.